20VC: What Is Core To The Best Investor - Founder Relationships, The Biggest Risk For Founders In The Early Days & Why EQ Is The Most Important Trait For Managers with Jack Altman, Founder & CEO @ Lattice

Jack Altman is the Founder & CEO of Lattice, actually our partners for this month on the show and as you will hear, they are the #1 performance management solution for growing companies. Lattice have raised close to $10m in funding from some of our favourites in industry including the likes of Miles Grimshaw @ Thrive, Khosla Ventures, Elad Gil, Alexis Ohanian and YC’s Daniel Gross. Prior to founding Lattice, Jack was the Head of Business Development @ Lattice where he saw the firm move into hyperscaling. Jack has also build an incredible angel portfolio including the likes of Gusto, OpenDoor, Instacart, Zenefits and Soylent.

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In Today’s Episode You Will Learn:

1.) How Jack made his way from leading angel investor to Head of Business Development @ TeeSpring to the world of SaaS with the founding of Lattice?

2.) What does Jack mean when he says “founders must do what it takes to get the best people on board”? To what extent does Jack believe that great investors provide social validity to future hires?

3.) How does Jack think about really getting the best from his team? What is core to empowering them? Why does he believe that EQ is the most important skill for managers? What does Jack believe is the right way to give clear and direct feedback?

4.) Why does Jack believe that the best relationships with investors are less formal? What does Jack really look for in his relationships with investors? What does Jack mean when he says ”investor advice is right on valuation”?

Items Mentioned In Today’s Show:

Jack’s Fave Book: Meditations

Jack’s Fave Blog: SaaStr

As always you can follow Harry, The Twenty Minute VC and Jack on Twitter here!

Likewise, you can follow Harry on Snapchat here for mojito madness and all things 20VC.

Lattice is the #1 performance management solution for growing companies. With Lattice, it’s easy to launch 360 performance review cycles as often as you want. And you also get a continuous feedback system with OKR goal tracking, real-time feedback, and 1-on-1 meetings to make sure employees get feedback between reviews. Find out why the likes of CoinBase, PlanGrid, Birchbox and WePay trust Lattice as their performance management solution by heading over to lattice.com to start investing in your people. That’s Lattice.com.

Recurly, the company powering subscription success, with Recurly’s enterprise-class subscription management platform providing rapid time-to-value without requiring massive integration effort and expense and they have the ability to not only increase revenue by 7% but also reduce the all-important churn rate. That is why thousands of customers from Twitch to HubSpot to CBS Interactive trust Recurly as their subscription management platform. Check them out on recurly.com that really is a must.